Privacy & Cookie Policy

Who we are:

We are Appleby’s Dairy alternatively known as Appleby’s Cheese. You can

Shropshire, SY4 5LN or via email

hello@applebysdairy.co.uk

. If you would

like to speak to us on the phone, please call –

01948 840221.

If you have opted in to receive information from us, you can cancel this at

any time by contacting us using the methods above.

Here at Appleby’s Dairy/Appleby’s Cheese we are committed to protecting

your privacy.

Outlined below is how we store, use and process your details.

Ways we use your data as follows:

•

we will only use your personal information to administrate your

account and to provide the products and services you have

requested from us. The data you provide is likely to be your email,

telephone, name and address.

•

to inform our delivery partners of your name and address

•

we will use your data as part of our efforts to keep our website safe

and secure

•

to measure or understand the effectiveness of advertising we serve

to you and others, and to deliver relevant advertising to you

•

we may also use your data to improve our website to ensure that

content is presented in the most effective manner for you and for

your computer or mobile device

we never share your information with third parties for marketing

purposes

When do we need further consent to use your data?

We will always do everything we can to keep your data secure. There are

however some occasions when we use your personal data, and this does

not necessarily mean that we are required to ask for your consent before

we can use it.

Day to day, we will only use your data as above however in

these exceptional circumstances we may wish to use your personal data

for a different purpose which does require your consent.

You are not under a legal obligation to provide us with any of your

personal data but please note that if you elect not to provide us with your

personal data, we may be unable to provide our goods or services to you.

Can you find out what data we have?

The answer is yes. You have a legal right to know what personal data we

hold about you – this is called the right of subject access.

You can find out the data we hold by the following methods:

a written request at any time. Please mark your letter

“Subject

Access Request”

and send it to by post or email using the details

here – Hawkstone Abbey Farm, Marchamley, Shrewsbury,

Shropshire, SY4 5LN

Or via email -

hello@applebysdairy.co.uk

You also have rights to:

prevent your personal data being used for marketing purposes have inaccurate personal data corrected, blocked or erased object to decisions being made about you by automated means or to your personal data being used for profiling purposes object to our using your personal data in ways that are likely to cause you damage or distress restrict our use of your personal data require that we delete your personal data require that we provide you, or anyone that you nominate, with a copy of any personal data you have given us in a structured electronic form such as a CSV file

You can find full details of your personal data rights on the Information Commissioner’s Office website at

www.ico.org.uk

How do we store your data?

The up most care is taken day to day to keep your data safe here at Appleby’s.

The security measures we take include:

only storing your personal data on our secure servers ensuring that any payments made via the website are encrypted ensuring that our staff receive regular data security awareness training

keeping paper records to a minimum and ensuring that those we do have are stored in locked filing cabinets on our office premises maintaining up to date firewalls and anti-virus software to minimise the risk of unauthorised access to our systems enforcing a strict policy on the use of mobile devices and out of office working

Please remember that you are responsible for keeping your passwords

secure. If we have given you (or you have chosen) a password which

enables you to access certain parts of our website, you are responsible for keeping this password confidential. Please do not to share your passwords with anyone.

Sending information via the internet is not completely secure and where

possible, we will do our best to protect your personal data, but we cannot

guarantee the security of personal data sent to our website; you send us

personal data at your own risk. Once we have received your personal

data, we will use the strictest procedures and security features in our

control to try to prevent unauthorised access to your data.

Do we use your personal data for marketing?

We will add your details to our marketing database if:

you make an enquiry about our goods or services (if you opt in to be

added to our database). You buy our goods or services (if you opt in to be added to our

database). You have registered an account on our website and have indicated

during the sign-up process that you are happy to receive marketing

communications

If you wish to unsubscribe or have your data removed, please tell us in

writing via email or letter via the information above.

How you can make a complaint –

Write to us - Hawkstone Abbey Farm, Marchamley, Shrewsbury,

Shropshire, SY4 5LN

Email us -

hello@applebysdairy.co.uk

You are also entitled to make a complaint to the Information

Commissioner’s Office which you can do by visiting

www.ico.org.uk

Whilst you are not required to do so, we encourage you to contact us

directly to discuss any concerns that you may have and to allow us an

opportunity to address these before you contact the Information

Commissioner’s Office.

Do we review our Privacy Policy?

The answer is yes. We will review this policy from time to time and the

easiest way to check is by visiting this page. If you require further

information about this, please email us -

hello@applebysdairy.co.uk

This policy was created on 2nd April 2020.